About Us

WakeMed Foundation Privacy Policy

The WakeMed Foundation is a non-profit organization which is the charitable resource for WakeMed Health & Hospitals, supporting the health system in its commitment to providing quality healthcare to all citizens of the community.

The protection of your privacy is of the greatest importance to us. We believe that you have the right to understand how your information is stored and used. Our privacy commitment is described in this Privacy Policy.

This Privacy Policy will let you know the following:


What information does the WakeMed Foundation collect from me?

The WakeMed Foundation does not collect personally identifiable information about individuals except when specifically and knowingly provided by such individuals. We do not send out unsolicited emails to anyone whose email address is not in our records. 

Information submitted to our website

You can visit our website without submitting any information about yourself.  If you send us e-mail, respond to a survey, join our Online Community or otherwise subscribe to one of our on-line publications or email newsletters, we will retain your submitted information in our internal database.  We do not share this information with any other partners, affiliates or any outside organization.

At various points on our site, we may ask you to supply us with your name, e-mail address, telephone number and other pertinent information. This information is classified as private and is considered personal information, which we may use to contact you. We will collect this information from you only if you voluntarily provide it.

While visiting our website, you will have the option to select whether you’d like to receive more information from us. If you select this option, we may send you e-mails introducing a new service or information that we think might be of interest to you. We may also request personal information from you in connection with your use of, or participation in, requests for suggestions, customer feedback and surveys. If you send us an e-mail with questions or comments, we may use your personal information to respond to your questions or comments.

Please note that the WakeMed Foundation will not intentionally share the contents of any e-mail feedback or comment form with any third party. However, due to the nature of electronic communications, we cannot and do not provide any assurances that the contents of your e-mail will not become known or accessible to third parties.  WE URGE YOU NOT TO PROVIDE ANY CONFIDENTIAL INFORMATION ABOUT YOU OR YOUR HEALTH TO US VIA ELECTRONIC COMMUNICATION.  IF YOU DO SO, IT IS AT YOUR OWN RISK.

Information we collect from our website

We collect information about you in various places when you visit our website. We collect general information about what pages on our site you visited and for how long for record-keeping purposes.

We do generate reports using certain kinds of non-identifying site usage data, such as the number of hits and visits to our site. This information is used to monitor what the public likes and doesn’t like about what we offer on our site and may be used by technical support staff to provide better services for our visitors. However, these statistics do not contain any personal information and cannot be used to gather such information.

Most of the WakeMed Foundation website has been designed to not require the use of any personal identifiers (such as name, address, telephone number or e-mail address). IF YOU REGISTER FOR AN EVENT, SEND US AN E-MAIL OR SUBSCRIBE TO A NEWSLETTER/EMAIL LIST, WE WILL HAVE YOUR E-MAIL ADDRESS ON OUR SERVERS.

We also store IP addresses and host names for auditing and security purposes.

We use "cookies" to personalize our site for you and to collect aggregate information about site usage by all of our users. Our log files contain "clickstream" information (data reporting the categories or sections on [our site] that you have visited) along with the cookie information.

If you provide personal identifying information to us by using one of our services, we can connect that information with the data collected by our cookie so that such data will become personally identified.


Opting Out or Changing Your Information

If, at any time, you decide that you no longer wish to receive information from us, you may opt-out by sending us an e-mail, letter or by calling us at the address or phone number listed in the Contact Information section below.


How does the WakeMed Foundation use the information that it collects?

The WakeMed Foundation does not sell or lease your personally identifiable information to any parties, unless otherwise stated at the time of collection.  We will only use the information to provide you with the services you have requested and as otherwise described in this Privacy Policy.

Anonymous browsing information, including your IP address, may be used to gather broad demographic information.  This information may be aggregated to measure the number of visits, average time spent, page views and other statistics about Users of the Site.  We also may use this data to monitor Site performance and to make the site easier and more convenient to use.

When you provide us with personal identifying information for a specific purpose, we may use that information to respond to inquiries, process registrations or donations, help organize fundraising events, inform users of new programs and services, or to personalize the site for you. The WakeMed Foundation may use your information to provide you with a donation record and may occasionally send you updates about or from the WakeMed Foundation. 

Personal information collected by the WakeMed Foundation is stored in our database.  The WakeMed Foundation has the right to divulge information as necessary to comply with any state and federal laws. If at any time you would like to correct and/or remove your information, please contact us using the information listed at the end of this policy.


Does the WakeMed Foundation share my information with anyone?

Unless we have your consent or except as required by law, the WakeMed Foundation will not share your personal information with any person or entity other than those affiliated with the WakeMed Foundation, entities acting on behalf of the WakeMed Foundation, and relevant third parties only as necessary.

The WakeMed Foundation does not sell, trade or rent your personal information to other companies or individuals.  The WakeMed Foundation may use information collected through its services and website for internal research and development purposes.  Such information will not be provided to other organizations.  


What are my choices as to collection, use and distribution of information?

You will always have the option of requesting that personal identifying information be removed from our systems by contacting us at the address indicated at the end of this policy. If you have requested e-mails from us, but you decide that you do not want to receive e-mails from us in the future, please contact us to indicate your preference, or simply click on “unsubscribe” at the end of the email.


What about Children's Privacy?

We are committed to protecting the privacy of children.  We do not permit registration by, nor do we collect personally identifiable information from, any person we know to be under the age of 13.  If we learn that we inadvertently have collected personal identifying information from a child under the age of 13, we will promptly delete that data from our systems.


What security measures are in place?

We have significant security measures in place in our physical facilities and in our computer systems, databases, and communications networks to strictly protect information contained within our systems from loss, misuse or alteration.

You are responsible for taking all reasonable steps to ensure that no unauthorized person shall have access to your passwords or accounts.  It is your sole responsibility to (1) control the dissemination and use of activation codes and passwords; (2) authorize, monitor, and control access to and use of your account and password; (3) promptly inform us of any need to deactivate a password.  You grant to the WakeMed Foundation and to all other persons or entities involved in the operation of the website service, the right to transmit, monitor, retrieve, store, and use your information in connection with the operation of the website. 

The WakeMed Foundation cannot and does not assume any responsibility or liability for any information you submit, or your or third parties' use or misuse of information transmitted or received using WakeMed Foundation tools and services.

Our privacy policies apply only to your use of the website. The website contains links to other sites, including sites that may indicate a special relationship with us. While we do not disclose personally identifiable information to those operating these linked sites, we are not responsible for the privacy practices of such other sites. You should read the privacy policies of each site you visit to determine what information that site may be collecting about you.


Website user agreement

By using the WakeMed Foundation’s website, you agree to be bound by all terms and conditions described in this document.  We reserve the right to modify these terms and policies and recommend you periodically review them.  Your continued use of the website will constitute your agreement to the most current version of the agreement.  You agree to review the Privacy Policy each time you use the website or other services so that you are aware of any modifications made to these policies.

You warrant that you will not use this website for any purpose that is unlawful or prohibited by this agreement.  You are personally responsible for any material that you send.


Contact Information

If you have any questions about these privacy policies or the practices of this site, please contact us by email at foundation@wakemed.org, by phone at 919-350-7656, or by mail at WakeMed Foundation, 3000 New Bern Avenue, Raleigh, NC 27610.









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WakeMed Health & Hospitals, Raleigh, NC

919-350-7656 | Disclaimer | Privacy Policy